Zadok Kwame Dadzie

Managed studio schedules and provided end-to-end audio-visual production support for radio, TV, and podcast projects, facilitating timely content delivery.

Utilized advanced editing software (Virtual DJ, Adobe Audition, Premiere Pro) to produce high-quality audio and video content, elevating production standards.

Delivered critical technical support for live and recorded broadcasts, ensuring zero downtime and continuous operation for all media productions.

Collaborated effectively with students and staff to meet tight production deadlines and enhance the institution's social media presence through engaging content.

Configured and deployed audio and video equipment for various events, ensuring optimal performance and seamless execution.

Proactively maintained and troubleshot AV equipment during live events, minimizing disruptions and achieving 100% operational uptime.

Contributed to the design and execution of audio-visual production for live broadcasts and recordings, enhancing broadcast quality and audience engagement.

Monitored audio and video quality during events to ensure compliance with industry standards and uphold professional production benchmarks.

Delivered comprehensive frontline customer service and technical assistance for SIM registration, resolving customer queries efficiently.

Accurately linked SIM cards to national ID databases using NFC scanning and biometric systems, ensuring data integrity and compliance.

Successfully promoted and sold internet devices, consistently achieving monthly sales targets.

Provided critical 1st and 2nd level technical support to end-users both on-site and remotely, resolving diverse IT issues efficiently.

Installed and configured IT workstations, network equipment, and peripherals, streamlining setup processes.

Managed sensitive data entry operations, ensuring 100% compliance with regulatory standards and data security protocols.

Developed and delivered comprehensive training sessions to staff on new company software and system updates, improving user proficiency and adoption.

Assisted in the successful installation of servers, switches, network cabling, and workstations during a major office relocation, ensuring seamless transition.

Executed daily system backups, safeguarding critical data, and maintained 99% uptime for CCTV surveillance systems.

Trained staff on file tracking software usage, improving data retrieval and management efficiency.

Delivered on-site repair and installation services for diverse client IT infrastructure, resolving critical issues promptly.

Installed and maintained various network devices, CCTV systems, and outdoor internet access equipment, ensuring consistent service delivery and security.

Supported daily live radio broadcast production, operating editing software for seamless content flow and maintaining comprehensive content backups.